Shipping Policy

Fabricos ships to customers throughout the European Union.

If you would like delivery outside the EU, please contact us before placing your order so that we can confirm whether delivery is available and provide the applicable shipping information and costs.

Orders are processed on business days, Monday to Friday, excluding public holidays.

• Standard in-stock products are typically processed within 3–4 business days after payment has been received.
• Selected leather jackets and other leatherwear products may require approximately 2 weeks for processing and delivery.
• Processing may take slightly longer during peak seasons, promotions or public holidays.

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where tracking is available.

Custom, personalised, made-to-measure, wholesale, bulk and pre-order products may have different production and delivery periods. Where applicable, an estimated schedule will be provided separately or with your quotation.

Selected Fabricos biker leather jackets and other leatherwear products may require approximately 2 weeks for processing and delivery.

This is an estimated timeframe rather than a guaranteed delivery date. The actual delivery time may vary depending on the product, availability, destination, courier service, public holidays and other circumstances affecting production or transportation.

If a different delivery timeframe applies to a particular product, this may be stated on the product page or communicated to you separately.

The approximately 2-week timeframe does not apply to wholesale, bulk, custom or made-to-measure orders.

For standard products, estimated delivery times after processing and dispatch are shown below:

These transit times apply after processing and dispatch. They should therefore not be added to a product timeframe that is expressly stated as including both processing and delivery.

Delivery times are estimates and are not guaranteed unless a specific delivery date has been expressly agreed.

Wholesale, bulk, private-label, customised and made-to-measure orders may require additional production and delivery time.

The approximately 2-week leatherwear delivery timeframe shown for selected retail products does not apply to wholesale or bulk orders.

Production and delivery times for these orders depend on factors such as:

• Product type;
• Order quantity;
• Material availability;
• Colours and sizes;
• Customisation requirements;
• Branding and private-label requirements;
• Sample or design approval;
• Production schedule; and
• Delivery destination.

The estimated production and delivery timeframe for a wholesale, bulk or custom order will be provided with the quotation before the order is confirmed.

Applicable shipping costs or shipping arrangements are shown during checkout or communicated as part of the order or quotation, depending on the type of purchase.

Where a shipping charge applies, it may depend on:

• The delivery destination;
• Order weight;
• Parcel dimensions;
• Order quantity; and
• The selected shipping method.

Any applicable shipping charge for an online retail order will be displayed before you complete payment.

Fabricos may also offer free shipping or other shipping promotions. Any conditions applicable to a promotion will be communicated with the relevant offer.

Once your order has been shipped, you will normally receive an email containing:

• Shipping confirmation;
• A tracking number, where available; and
• A link to the courier's tracking page, where available.

Tracking information may take several hours to become active after the parcel has been dispatched.

If the tracking information does not update after a reasonable period, please contact us with your order number.

Fabricos works with postal and courier services to provide delivery throughout Europe.

The courier used for an order may vary according to the destination, parcel size, product type and shipping method.

We aim to meet the estimated processing and delivery times, but delays may occur because of circumstances outside our reasonable control, including:

• Severe weather;
• Customs inspections, where applicable;
• Public holidays;
• Transport disruptions;
• High seasonal demand;
• Production or material delays for applicable products; and
• Postal or courier delays.

Fabricos cannot guarantee third-party carrier delivery times. However, we will provide reasonable assistance if your shipment is significantly delayed.

Nothing in this section limits your mandatory legal rights concerning delayed or failed delivery.

Customers are responsible for providing accurate and complete delivery information when placing an order.

If an incorrect or incomplete address is provided:

• Delivery may be delayed;
• Additional shipping or address-correction charges may apply; and
• An order returned to Fabricos may require payment of new shipping costs before it can be sent again.

Contact info@fabricos.eu as soon as possible if you notice an error after placing your order.

We will try to correct the address, but changes may not be possible after the parcel has been processed or dispatched.

A parcel may be returned if:

• No one is available to receive the parcel;
• The parcel is not collected from a designated collection point within the courier's collection period;
• The delivery address is incorrect or incomplete; or
• The recipient refuses delivery.

Additional shipping costs may apply if the customer asks for the parcel to be sent again.

Refusing or failing to collect a parcel does not automatically constitute a valid cancellation. Consumers wishing to exercise their right of withdrawal should clearly notify Fabricos.

Please inspect your order as soon as reasonably possible after delivery.

If the parcel arrives damaged or an item is missing, please contact us as soon as possible and preferably within 48 hours.

Please include:

• Your order number;
• A description of the issue;
• Clear photographs of the parcel, packaging and affected product;
• A photograph of the shipping label.

Prompt notification helps us investigate the issue with the courier. The requested 48-hour reporting period does not limit your mandatory legal rights concerning defective, damaged, incomplete or incorrect products.

Please retain the product and its packaging until we provide further instructions.

If your order appears to be lost in transit, please contact us with your order number and tracking information.

We will work with the carrier to investigate the shipment. Carrier investigations may require several business days to complete.

Where a shipment is confirmed as lost, an appropriate replacement or refund will be provided in accordance with applicable law.

In some cases, an order may be dispatched in more than one parcel. You will be notified if your order is divided into separate shipments.

Different parcels may arrive on different days and may have separate tracking numbers.

No additional shipping charge will apply when Fabricos initiates a split shipment.

Business orders may require additional production, processing or delivery time depending on:

• Order quantity;
• Product availability;
• Material availability;
• Customisation requirements;
• Sample or design approval;
• Production schedules; and
• Whether the order is a bulk or wholesale purchase.

The estimated production and delivery schedule for a large, customised, private-label or wholesale order will be provided with the quotation or otherwise agreed before the order is confirmed.

Customs duties generally do not apply to goods already in free circulation when shipped between destinations within the European Union.

When Fabricos agrees to ship an order outside the EU, the recipient may be responsible for customs duties, import VAT, clearance fees and other charges imposed by the destination country, unless Fabricos expressly confirms that these costs are included.

Customs requirements and charges vary by country. Customers should consult the relevant customs authority if they require further information before ordering.

If you have a question about shipping or delivery, please contact:

Please include your order number when contacting us about an existing shipment. We aim to respond to shipping enquiries as quickly as reasonably possible.