Privacy Policy

Fabricos operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).

Fabricos is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction using the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described in this Privacy Policy.

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person.

Personal information does not include information collected anonymously or de-identified so that it cannot identify or reasonably be linked to you.

Depending on how you interact with the Services, where you live and as permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact details: Your name, address, billing address, shipping address, phone number and email address.
• Financial information: Payment card and financial-account information, transaction details, form of payment, payment confirmation and other payment details.
• Account information: Your username, password, security questions, preferences and settings.
• Transaction information: Products you view, place in your cart, add to your wishlist, purchase, return, exchange or cancel, and information about past transactions.
• Communications with us: Information you provide when communicating with us, including customer-support enquiries.
• Device information: Information about your device, browser or network connection, your IP address and other unique identifiers.
• Usage information: Information regarding how and when you interact with or navigate the Services.

We may collect personal information from the following sources:

• Directly from you: Including when you create an account, visit or use the Services, communicate with us or otherwise provide us with your personal information.
• Automatically through the Services: Including from your device when you use our products or Services, visit our website, or through cookies and similar technologies.
• From our service providers: Including when we engage them to provide technology or when they collect or process personal information on our behalf.
• From our partners or other third parties.

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

Providing, tailoring and improving the Services. We use your personal information to provide the Services and perform our contract with you. This includes processing payments, fulfilling orders, remembering preferences, sending account notifications, processing purchases, returns and exchanges, managing your account, arranging shipping and enabling product reviews.

We may also use your information to create a customised shopping experience, including recommending products related to your purchases, and to tailor and improve the Services.

Marketing and advertising. We may use personal information for marketing and promotional purposes, including sending promotional communications by email, text message or post and displaying advertisements for products or Services on our website or other websites.

Security and fraud prevention. We use personal information to authenticate accounts, provide a secure payment and shopping experience, detect and investigate possible fraudulent, illegal, unsafe or malicious activity, protect public safety and secure our Services.

If you register an account, you are responsible for keeping your account credentials secure. Do not share your username, password or other access details with anyone else.

Communicating with you. We use personal information to provide customer support, respond to your enquiries, deliver effective Services and maintain our business relationship with you.

Legal reasons. We may use personal information to comply with applicable law, respond to valid legal processes or government requests, address litigation or other legal proceedings and enforce or investigate possible violations of our terms and policies.

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes and subject to this Privacy Policy. These circumstances may include:

• Sharing information with Shopify, vendors and other third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping.
• Sharing information with business and marketing partners to provide marketing services and advertising.
• Sharing information when you direct or request us to do so, or otherwise consent to the disclosure, such as when shipping a product or using social-media widgets or login integrations.
• Sharing information with our affiliates or within our corporate group, where applicable.
• Sharing information in connection with a business transaction, such as a merger, acquisition or bankruptcy.
• Sharing information to comply with applicable legal obligations, respond to subpoenas, warrants or similar requests, enforce our terms and policies or protect the Services and the rights of Fabricos, our users or others.

Our business and marketing partners process your information in accordance with their own privacy notices. Depending on where you live, you may have the right to object to the use or sharing of information for targeted advertising and marketing.

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services to provide and improve the Services.

Information you submit through the Services will be transmitted to and shared with Shopify and other service providers. These parties may be located in countries other than the country where you live.

To help protect, grow and improve our business, we may use Shopify features that incorporate data obtained from your interactions with our store, other merchants and Shopify.

In these circumstances, Shopify may be responsible for processing your personal information, including responding to requests to exercise your rights concerning Shopify’s use of that information.

To learn more, please review the Shopify Consumer Privacy Policy .

Depending on where you live, you may also exercise certain rights through the Shopify Privacy Portal .

The Services may provide links to websites or other online platforms operated by third parties. If you follow a link to a website not affiliated with or controlled by us, you should review its privacy and security policies and other terms.

We do not guarantee and are not responsible for the privacy, security, accuracy, completeness or reliability of third-party websites or platforms.

Information you provide in public or semi-public areas, including information shared through third-party social-media platforms, may be visible to other users and may be used by those users or third parties.

Including a third-party link does not by itself mean that Fabricos endorses the content, owner or operator of that website or platform.

The Services are not intended to be used independently by children, and we do not knowingly collect personal information from children below the applicable age of digital consent without the required consent or other lawful basis.

If you are a parent or guardian and believe that a child has provided personal information to us, please contact us so that we can assess and, where required, delete that information.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms may be defined under applicable law, the personal information of individuals under 16 years of age.

No security measure is perfect or impenetrable, and we cannot guarantee absolute security. Information transmitted to us may not be secure while in transit. You should not use unsecured channels to communicate sensitive or confidential information.

How long we retain personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce contracts and policies.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal, tax and accounting requirements.

Depending on where you live, you may have some or all of the following rights concerning your personal information. These rights are not absolute and may apply only in certain circumstances:

• Right of access: You may request access to the personal information we hold about you.
• Right to deletion: You may request deletion of personal information we maintain about you, subject to applicable exceptions.
• Right to correction: You may request correction of inaccurate personal information.
• Right to data portability: In certain circumstances, you may request a copy of your personal information in a structured format or ask us to transfer it to another party.
• Right to object: You may have the right to object to certain processing, including direct marketing.
• Right to restriction: You may have the right to ask us to restrict certain processing of your personal information.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

You may exercise your rights by contacting us using the details provided below. We may need to verify your identity before processing your request, where permitted or required by law.

You may designate an authorised representative to make a request on your behalf. We may require evidence that the representative is authorised to act for you and may ask you to verify your identity directly.

We will not discriminate against you for exercising your privacy rights. We will respond within the period required by applicable law.

We may send you promotional emails where permitted. You can unsubscribe at any time by using the unsubscribe option included in our marketing emails.

If you unsubscribe from marketing, we may still send non-promotional communications concerning your account, purchases, deliveries, returns, security or other transactions.

You may manage certain cookie and advertising choices using the cookie-preference options available on our website.

If you have a complaint about how we process your personal information, please contact us using the details provided below so that we can review your concern.

Depending on where you live, you may also have the right to lodge a complaint with your local data-protection authority.

In the Netherlands, the responsible supervisory authority is the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

A list of European Economic Area supervisory authorities is available from the European Data Protection Board .

We and our service providers may transfer, store and process personal information outside the country where you live.

Where personal information is transferred outside the European Economic Area or United Kingdom, we will rely on a legally recognised transfer mechanism where required.

These mechanisms may include an adequacy decision or appropriate safeguards such as the European Commission’s Standard Contractual Clauses or an equivalent mechanism recognised by the relevant UK authority.

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal or regulatory reasons.

When we update this policy, we will publish the revised version on this website, update the “Last updated” date and provide any additional notice required by applicable law.

If you have questions about our privacy practices or this Privacy Policy, or wish to exercise any privacy rights available to you, please contact:

Email: info@fabricos.eu

For the purpose of applicable data-protection laws, Fabricos is the controller of your personal information, except where another party, such as Shopify, independently determines the purposes and methods of processing.